work digital – portal

Here at work digital, we are specialised in the development, distribution, rental and sale of standardised software solutions for the digitalisation of supply and disposal companies. We particularly focus on online portals and mobile applications as well as all related businesses

Description of the solution

With the end customer portal, customers have the possibility of complete insight into their own energy contracts with information on meter readings, billing, master data and much more. In addition to viewing contract information, the end customer portal for powercloud offers significant benefits in performing the following processes: ​

  • Budget billing plan change, within the rules of the expert settings in powercloud​
  • Meter reading report with plausibility check of the values and direct feedback to the customer​
  • Tariff change to tariff change products defined by you​
  • Termination of an existing contractual relationship​
  • Invoice downloads​
  • Master data changes for customer address, postal address and payment information​

Advantages / USPs

  • No separate data storage, all data is loaded from powercloud in real time​
  • Fast start through high integration into existing processes in the area of output management and customer communication by using the standard functionalities of powercloud​
  • After signing a contract, customers can register directly and independently for the portal

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