Collection / Receivables Management

Arvato Financial Solutions – Your backbone for growth.​​

Arvato Financial Solutions offers professional financial services for both internationally operating and renowned local companies; by leaving their credit management to a specialist, they are able to focus more on their core business.​

The payment flow services offered cover all phases of the customer life cycle: from identity and fraud prevention solutions to credit risk management, payment and financing services and receivables management. ​

The Arvato Financial Solutions team consists of proven and reliable specialists in around 20 countries, including 7,500 IT, analysis, process and legal experts, who are dedicated to leveraging the benefits of predictive analytics, advanced platforms and Big Data. All its employees share a common goal: To enable companies to achieve smooth and efficient credit management for ideal financial results.​

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Brief description of the solution

Adding the debt collection app opens the world to Arvato Financial Solutions’ receivables management. In this way, receivables can be transferred via powercloud’s direct state-of-the-art interface to the “Cosima” debt collection software solution developed in-house by Arvato Financial Solutions. After you have defined once at which point in your dunning chain the claim should be handed over to the collections department, you will benefit day in day out from the high degree of automation of the solution. Our system and our strong energy expertise based on decades of industry knowledge will give you an unusually high success rate. Arvato Financial Solutions’ strength also lies in its analytical competence, and the company always focuses on its customers and strives to meet them on an equal footing. Our fully integrated and web-based BI tool allows you to keep an eye on the figures at all times. On this basis, development potentials and process optimisations can be worked out in joint reviews.

Advantages / USPs

  • Maximum recovery success through score-based decision criteria​
  • Maintaining good customer relations and support in winning back customers by addressing them individually​
  • Functions out-of-the-box and therefore the low setup effort is one of its strengths

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